FAQ

1. Do you offer free shipping?

Yes! We offer free worldwide shipping on all orders—no extra fees!

2. How long does shipping take?

After placing an order, it will be processed within 48 hours. Once shipped, delivery takes 8 to 12 business days depending on your location.

3. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use it to track your package’s progress.

4. Do you accept returns or exchanges?

Yes! We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Contact our support team to initiate a return.

5. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods at checkout.

6. Are your products safe for all skin types?

Yes! Our skincare tools are designed to be gentle and effective for all skin types. However, if you have sensitive skin or a specific medical condition, consult your dermatologist before use.

7. What should I do if I receive a damaged or defective product?

We apologize for any inconvenience! Please contact our customer support at [your email] with a photo of the damaged item, and we’ll send a replacement or offer a refund.